FAQ (Coffee Academy)
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Courses
Do my credits expire?
Yes they do, your credits will expire within 6 months of purchase
Seems like there are a lot of modules! Where do I begin?
We would strongly recommend Introduction to Specialty Coffee as the for most people who have little background knowledge on Specialty Coffee!
If you do already have a decent understanding of Speciality Coffee, do attend Coffee Extraction 101 to begin understanding how the delicious flavours of coffee begin to form!
What skills do I need to become a barista in Singapore?
Considering a career as a barista? Begin by attending barista workshops in Singapore to gain fundamental coffee knowledge, explore the origins of coffee beans, learn brewing techniques, and master the art of making the perfect espresso.
Join our barista workshops today and take the first step on your journey to becoming a barista in Singapore.
How do I view course dates and time?
Course dates and times can be found in every course page.
Is there a time limit to completing the modules?
For all individual modules, the maximum time allowed to complete each module is 30 days. This is to ensure that every student is able to retain their learning effectively, and keep our standards high. Should you have issues in keeping to this, do contact us here.
Can I reschedule?
Yes, you can reschedule up to 48 hours before your next class. You can do so via customer portal in your booking email. Maximum extension period for rescheduling is 30 days from the original date of booking. Strictly non-refundable in cash once the booking has been confirmed.
What's your cancellation policy?
You can reschedule up to 48 hours before your class.
- Cancellations made 7 days or more before the class: 100% sen credit.
- Cancellations made within 7 days of the class: 50% sen credit.
- Cancellations made within 48 hours of the class: No refunds.
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Getting Ready for Class
What do I need to prepare leading up to the class?
For all lessons, the coffee materials will be provided by us. All you need to do is to show up interested and ready to learn!
What if I want to bring my own brewing equipment?
The only modules that we would recommend bringing your own equipment for are:
- Coffee Presentation Skills
- Advanced Brewing Techniques
- Advanced Latte Art (Milk Pitcher)
For other modules, it would not be necessary to bring your own equipment.
What should I wear?
For our barista course, we recommend wearing comfortable, casual clothing that you don't mind getting a bit dirty, as you'll be working with coffee and equipment. Closed-toe shoes are required for safety reasons. Avoid wearing loose or dangling jewelry that might interfere with your work.
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Need Space for Private Events?
What is the largest group you can accomodate?
Looking for a space for team building or staff training on coffee? Our inviting academy studio can accommodate groups of up to 20 participants.
Get a quote here >
How early do I need to book?
We require a deposit to secure your booking. We suggest booking at least 1 month in advance especially if you are hoping to book for a weekend session for your team. You may contact us here.
If you wish to reschedule / cancel, please refer to our refund policy.
General
When are you open?
We are open on:
Monday - Friday 10.00am - 9.00pm
Saturday 10.00am - 10.00pm
Sunday 1.00pm - 10.00pm
What are your payment modes?
We accept Cash, Credit/Debit Card online and Paynow or bank transfer in store.
When will delivery be made and what are your shipping rates?
Please allow 3-5 business days for us to process and prepare your order for shipment. We charge a flat fee of $4 for all orders below $50, and free shipping for orders above $50.